Home > Certification > ITIL® Practitioner
Must hold an existing ITIL® Foundation certificate
This immersive case study driven course is developed by practitioners for practitioners! During the 3-day course, individuals, teams, and organizations will learn to address the challenges faced by them due to IT Service Management (ITSM) improvement initiatives.
The ITpreneurs case study driven ITIL® Practitioner course offers practical guidance for professionals on how to adopt and adapt ITIL® for their organization. This course is the next logical step for individuals who have earned the ITIL® Foundation Certificate and are familiar with the ‘what’ and ‘why’ of ITIL®. ITIL® Practitioner will focus on the ‘how’.
Individuals certified at this level will have demonstrated the following:
At the end of this module, you will be able to:
This course is of interest for ITSM professionals. Whether working in customer service or involved in running projects, everyone should be able to identify, initiate, and successfully complete service improvement initiatives either small or large:
ITIL®/PRINCE2® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
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